Ms B and her friend Mrs H, ladies of mature years, were looking forward to their holiday in the West Country which had promised Cornish ‘Delights’ and they had booked several excursions to visit the local tourist spots. Unfortunately, the holiday was anything but delightful!
On their second day, during an excursion to a farm, Ms B tripped on the pronounced lip of a drain cover, causing her to fall full length onto her front. She banged her head and cut her eye and top lip open, which bled badly. She also sustained severe bruising to both of her legs and knees and the spectacles that she was wearing were damaged. She was distressed and greatly shaken up.
When the accident was reported to a member of staff at the farm, they commented that they had often tripped on this raised cover!
As a consequence of her injury, Ms B required care and assistance from Mrs H which essentially ruined both their holidays.
Steve Simpkins of Simpkins & Co wrote to the tour operator and claimed compensation for injury and loss under the Package Tour Regulations for both of the ladies. They each received a sum for their ruined holiday and Ms B also received a sum for replacement glasses.
The clients wrote to Steve thanking him for his assistance in this matter: –
‘Our holiday was spoilt, but we feel that you helped to put that behind us and the compensation we received will pay for our next (hopefully incident-free) holiday. We weren’t sure if we were able to claim but you explained very clearly how the process works and we are so glad we came to see you. Thank you for your help and kindness’.
Have you suffered a personal injury on holiday or anywhere else? If it happened through no fault of your own, you have 3 years after the accident to make a claim. Call our Highcliffe office on 01425 275555 or visit www.simpkinsand.co.uk. We will give you a FREE, NO OBLIGATION initial consultation.
We are members of the Law Society Personal Injury Panel and the Association of Personal Injury Lawyers (APIL).